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There are a couple of two ways to access and change a candidate’s profile to update their basic contact information or reset their password.

From → Recruitment tab → recruit Contacts → Find the candidate → Click on the edit pencil icon in the actions column

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From the candidate’s profile → click Candidate Details → edit password: from the Recruitment tab or from the candidate profile.

Changing Password from the Recruitment Tab

1. From the Recruitment tab,click Candidates.

2. Find the candidate, then click View Recruit File from the Actions options.

3. On the Recruit Details page, click Edit.

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4. Click Change Password.

The password must be a minimum of 8 characters, in a combination of capital letters, numbers, and special characters. There must be no consecutive numbers (ex: 234) or letters (ex: xyz).

5. Enter the new password and confirm your entry. Click Submit to save changes.

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Changing Password from the Candidate Profile

1. From the candidate’s profile, click Candidate Details.

2. Click the pencil icon next to their name in the blue header.

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3. Click “Edit Edit Email/Password”Password.

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 Click “Change Password”

Password must be a minimum of 8 characters. combination of capital letters, numbers and special characters.

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4. Follow the remaining instructions in steps 4 and 5 above, following the same password requirements.

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