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Selecting the appropriate job category is important for accurate EEO-1, OFCCP and VEVRAA reporting requirements for many customers. The three compliance reports track the number applied and hired within a Job Category and by race and gender.

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Aligning a job title incorrectly will provide inaccurate data for customer’s the EEO-1 report(equal employment opportunity), VET-4212 report (VEVRAA Vietnam Era Veterans Readjustment Assistance Act) and OFCCP (Office of Federal Contract Compliance Programs)report and OFCCP reporting requirements that are exported from OnShift Employ reporting.

          Example of an EEO-1 report from Employ

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 Example of a VETS-4212 report from Employ

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For further reading and more information:

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What are EEO categories?

In 1966, the Equal Employment Opportunity Commission (EEOC) began requiring companies with 100 or more employees to submit an EEO-1 report, classifying each of their employees as one of nine job categories. Classification is generally based on three criteria: responsibilities and primary duties, knowledge and training and level of skill the job requires.

Why are EEO categories used?

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  • EEO

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1.1  – Executive/Senior Level Officials and Managers. This category is reserved for the highest level within the organization. This level includes individuals who plan, direct, and formulate policies, they set the strategy, and they provide information to be approved by the board of directors. Some examples are the chief executive officer or the chief operating officer.

·        Chief operating officers

·        Chief executive officers

·        Chief financial officers

·        Chief human resource officers

·        Chief marketing officers

1.2 – First/Mid Level Officials and Managers. Individuals in this category take direction from those in the 1.1 EEO job category. The 1.2 EEO job category includes managers at the group, regional, or divisional level of the organization. Examples might include vice presidents, operations managers, or group directors.

·        Vice presidents

·        Operational managers

·        General and Operations Managers

·        Human Resources Managers

·        Transportation, Storage, and Distribution Managers

·        Marketing managers

·        Financial managers

·        Education Administrators

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·        Nurse Practitioners

·        Registered Nurses

·        Occupational Therapists

·        Physical Therapists

·        Recreational Therapists

·        Insurance underwriters

·        Computer programmers

·        Web developers

·        Lawyers

·        Doctors

3 – Technicians. This category includes jobs that require specific skills to be applied in the work. This category is very specific; certainly not every company will have technicians. Some examples include chemical technicians, drafters, engineering technicians, dental hygienists, and emergency medical technicians.

·        Licensed Practical and Licensed Vocational Nurses

·        Medical Records and Health Information Technicians

·        EMT and Paramedics

·        Dental hygienists

·        Health Diagnosing and Treating

·        Miscellaneous Health Technologists and Technicians

·        Other Healthcare Practitioners and Technical Occupations

·        Pharmacy technicians

4 – Sales Workers. As the name implies, this EEO job category includes anyone dealing in sales as their primary function. Retail salespeople, insurance salespeople, travel agents, real-estate agents, financial services salespeople, and telemarketers are some examples of roles that would fall into this category.

·        Retail workers

·        Travel agents

·        Telemarketers

·        First-Line Supervisors/Managers of Non-Retail Sales Workers

·        Loan officers

5 – Administrative Support Workers. These jobs are typically found in office settings and include roles such as secretaries, paralegals, switchboard operators, payroll and timekeeping clerks, file clerks, dispatchers, and other general office clerks.

·        Police, Fire, and Ambulance Dispatchers Customer service representatives

·        Receptionists

·        File clerks

·        Credit Authorizers, Checkers, and Clerks

·        Customer Service Representatives

·        Dispatchers

·        Paralegals

·        Billing and Posting Clerks

·        Dispatchers, Except Police, Fire, and Ambulance

·        First-Line Supervisors of Office and Administrative Support Workers

·        Payroll and Timekeeping Clerks

·        Insurance Claims and Policy Processing Clerks

·        Human Resources Assistants, Except Payroll and Timekeeping

6 – Craft Workers. Individuals in this category typically will have a specific skill set that makes them qualified for a particular subset of jobs. For example: carpenters, brick and stone masons, plumbers, painters, auto mechanics, and roofers, just to name a few. The distinction here is that a craft worker will have a specific skill to set them apart. This can be difficult to distinguish from the next category, which generally includes what can be termed “semi-skilled” workers.

·        Carpenters

·        First-Line Supervisors of Mechanics, Installers, and Repairers

·        Maintenance and Repair Workers, General

·        Maintenance Worker - install, repair

·        Maintenance Workers, Machinery Auto mechanics

·        Electricians

·        Home appliance repairers

7 – Operatives. This group includes jobs that require minimal (a few months, maximum) training. They can be termed as semi-skilled or intermediate-skilled because the training is less specific, but there is still a specific job title involved. Examples include butchers, forklift drivers, bus drivers, bakers, poultry processing workers, etc.

·        Truck drivers

·        Ambulance Drivers and Attendants, Except Emergency Medical Technicians

·        Bus Drivers, School or Special Client

·        Bus Drivers, Transit and Intercity Gas plant operators

8 – Laborers and Helpers. Roles in this category generally don’t require anything more than brief training, and the individuals who perform them are not expected to exercise independent judgment. Some examples might include helpers, assistants, attendants, and freight movers.

·        Landscaping and groundskeeping workers

·        Grounds Maintenance Workers

·        First-Line Supervisors of Landscaping, Lawn Service, and Groundskeeping Workers

·        Maintenance Worker - Grounds, all other Forest and conservation workers

·        Carpenter helpers

·        Construction laborers

·        Vehicle cleaners

9 – Service Workers. It is important to note that just because this is the last job category does not indicate that it is considered to be the lowest, and certainly not lowest paid. This category includes those in the service sector, such as cooks, bartenders, firefighters, hairdressers, janitors, police, detectives, criminal investigators, and medical assistants.

·        Home health aides

·        Personal and Home Care Aides

·        Nursing assistants

·        Occupational Therapist Assistants and Aides

·        Physical Therapist Assistants and Aids

·        Personal Care and Service Workers, All Other

·        Chefs and Head Cooks

·        Cooks, Institution and Cafeteria

·        Dishwashers

·        Food Servers, Non-restaurant

·        Dining Room and Cafeteria Attendants, Bartenders

·        Aides

·        Janitors and Cleaners, Except Maids and Housekeeping Cleaners

·        Maids and Housekeeping Cleaners

·        First-Line Supervisors of Food Preparation and Serving Workers

·        First-Line Supervisors of Housekeeping and Janitorial Workers

·        Healthcare Support Workers, All Other

·        Recreation and Fitness Workers

·        Hairdressers, Hairstylists, and Cosmetologists

·        Transportation Attendants

·        First-Line Supervisors/Managers of Correctional Officers

·        Security guards

·        Firefighters

·        Police officers

 

This breakdown should help you to get started classifying each of your employees into the correct EEO job categories. Remember though, you don’t have to have someone in every category. Not all companies will. There are also plenty of online resources to assist you if you have further questions.

More Information:

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