Logging In and Account Settings

Admin Login

Administrators use the same login box as applicants, located on the left-hand side of your career portal’s homepage or upper menu.

Logging in with an administrator account will redirect you to the “back end” of the system. Administrator in this context means all non-applicant users.

1. Click the Login/Signup button.

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2. Enter your email address, then click Next.

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3. Enter your password, then click Login to be directed into your account.

First time logging in or forgot password

If you’re logging in for the first time, an administrator account may have been created for you. All you need to do is create a password to log in.

If you’ve forgotten your password, follow the same steps below to create a new password.

1. Click Login/Signup

2. Enter your email address then click Next.

3. Click Forgot Password. Confirm the email address entered and click Next.

4. If your email exists in OnShift Employ, you’ll receive a code via email. Please check your junk folder.

5. Enter the code in the box on the login screen and follow the steps in the provided email to create a new password.

Invalid credentials

If you enter an incorrect email address or password when logging in, an error message appears on the screen. If you can’t remember your password, use the “Forgot Password?” link. If you do not remember your email address, contact your system administrator.

Failed login attempts 

Security is important to us, particularly your personally identifiable information (PII). Part of our brute force attack feature is this message. It will continue to pop up until you are successfully logged in. 

Best plan of action: Await the allotted seconds then try to log in again.

Clear out your internet browser cache (cookies, history, etc.)

Contact support@onshift.com or 800-385-1494 opt #2

Account Profile Settings

Access, update and control your administrator account information from your profile menu. Once logged in, click the profile icon next to your name on the upper right. This will open a sidebar menu on screen.

Jump to Account Profile Settingsfor details about this menu and customizing your profile settings.