| Table of Contents | ||||
|---|---|---|---|---|
|
Admin Login
Administrators use the same login box as applicants, located on the left-hand side of your career portal’s homepage or upper menu.
Enter your email address and your password to log in. Logging Logging in with an administrator * account will redirect you to the “back end” of the system. Administrator in this context means all non-applicant users.
1. Click the Login/Signup button.
...
Invalid credentials
Incorrect login credentials will reroute you to this page. An error message appears at the top of the screen if an invalid Username and/or Password is used. If you get an “Invalid Username / Password combination” message, try using the “Forgot password” link. If you enter your email in the “Forgot Password” box and get the message “No user was found with that email”
...
2. Enter your email address, then click Next.
...
3. Enter your password, then click Login to be directed into your account.
...
First time logging in or forgot password
If you’re logging in for the first time, an administrator account may have been created for you. All you need to do is create a password to log in.
If you’ve forgotten your password, follow the same steps below to create a new password.
Click Login/Signup
Enter your email address then click Next.
Click Forgot Password. Confirm the email address entered and click Next.
...
If your email exists in OnShift Employ, you’ll receive a code via email. Please check your junk folder.
...
Enter the code in the box on the login screen and follow the steps in the provided email to create a new password.
Invalid credentials
If you enter an incorrect email address or password when logging in, an error message appears on the screen. If you can’t remember your password, use the “Forgot Password?” link. If you do not remember your email address, contact your system administrator.
...
Failed login attempts
...
Security is important to us, particularly your personally identifiable information (PII). Part of our brute force attack feature is this message. It will continue to pop up until you are successfully logged in.
...
Clear out your internet browser cache (cookies, history, etc.).
Contact support@onshift.com or 800.-385.-1494 opt #2
...
...
Two-Factor
Account (tab) Two-Factor settings
...
Account
...
Profile Settings
...
Access, update and control for your administrator account information . Your profile is not public. Add as much information as you prefer or as little as required. Assign an alias OnShift® Employ email address and avoid your company email inbox from swelling.
Default Send Email: The email address selected from the dropbox will be the default email address for all messages you send through OnShift® Employ. When sending messages, there will be an opportunity to select another email address.
Security Settings:
...
Two-factor authentication is available (optional and upon request). OnShift® Employ is secure and encrypts sensitive data, however, newspapers/nightly news will tell you "big" name companies are regularly compromised. Two-factor works as an extra step in the process, a second security layer, that will reconfirm your identity when logging in.
Choose from three options on how to receive your second authentication code:
-Google Authenticator
-SMS Text Message
-Email Verification
Create a challenge question and answer that OnShift® Employ Support can refer to in the event you ever lose access to your second-factor account.
Change Password:
Change your password.
Message Setting:
Manage notification - subscription settings
Calendar Availability:
Manage schedule interview calendar settings. See also User Setup to the Calendar Integration
Change Log:
Review recent and past OnShift Employ Release Notes and system messages.
Log out:
...
from your profile menu. Once logged in, click the profile icon next to your name on the upper right. This will open a sidebar menu on screen.
Jump to Account Profile Settingsfor details about this menu and customizing your profile settings.
...