Below is our growing list of general frequently asked questions.
Each CandidateCare client has their own guidelines. Be sure to check directly with the company’s Human Resource department.
I submitted my application online. How do I know you got it and what do I do next?
The moment you click 'submit', we’ve got it. Make sure you continue through the other pre-hire documents. If you are not sure if there were additional documents, CLICK HERE to learn where to find them.The next step is an HR representative will evaluate your submission and may invite you to the next step in the hiring process. Watch your e-mail!
I submitted my application a few months ago and some of my information has changed. Can I update my profile and application?
Application: Yes, as long as the application is active. Log into your dashboard. Click on the job title in Active Applications. On the right side in “Process Stages” click on the pencil icon next to Application Form.
Be sure to sign and resubmit to save updates.
Profile: At any time, log into your Dashboard and visit "Update Profile".
I was only able to select one location to submit my application but I would like to be considered for other locations. Do I need to fill out additional applications to be considered for other locations?
Unless noted on the specific company's career page: Yes. When you select an additional position, you'll be directed to log in. After you do, you'll be taken to the online application. But you'll find that all of the information you entered before is saved. Review the information and check its accuracy. Then, select NEXT to advance through the application. You'll need to do this for all the pre-hire forms, but since all of the information is already saved, it doesn't take very long.
May I simply come in and submit my resume?
Please check directly with the company you are applying to.
May I have someone else complete my application?
If you need someone's help to complete the application, that's up to you. But bear in mind that when you digital sign the application, you are swearing that the information was provided by you and you have read the disclaimer. Your digital signature is as legally binding as your physical signature.