OnShift® Employ Administrator User's Guide

ADP Integration errors

ERROR

REASON(s)

Fix

WORKER.PAYDISTRIBUTIONS itemID is invalid            

  • when a future hired date is used

  • ADP does not allow future hired dates in this API integration

  • Hold sending future hires until the hired date.

  • Or send for current date and modify in ADP

homeOrganizationalUnits/nameCode/codeValue  is invalid.

  • Job or Cost Number is not aligning with the Business Unit or Location

Invalid JSON (line: # col: #)

  • Dollar sign must be omitted

  • An errant character in the candidate’s profile
    (eg. N/A or an ' or - in a first or last name)

Status : Queued
Response Text : 09/08/22 19:32:27 - You cannot add new hire <name> because the employee's information already exists under another name.

  • Employee is a rehire

  • Current version of ADP API does not accommodate rehires. You will need to reactivate the employee in ADP and manually update.

 

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