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Resend an Offer Letter
Sending a Contingent Offer Letter message template sends a copy to the candidate’s email inbox as well as saves on the candidate’s Dashboard.
ShouldIf a candidate
reachreaches out stating they did not receive the email:
→Did they check their junk mail or spam folder?
Is their email correct on their profile? (See: How to update a candidate’s email address)
Do they have more than one profile?
Search in the Candidates tab by first and last name.
Did
they log in to their Dashboard messages to view the Offer Letter?
To
re-sendResend an Offer Letter for a
text enabled candidate:Text-Enabled Candidate
Need to amend