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Admin Login
Administrators use the same login box as applicants, usually located on the left-hand side of your career portal’s homepage https://company.candidatecare.jobs/Enter your email address and your password to log in. Logging or upper menu.
Logging in with an administrator * account will redirect you to the “back end” of the system.
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Administrator in this context means all non-applicant users.
Invalid credentials
Incorrect login will reroute you to this page. appears at the top of the screen if an invalid Username and/or Password is used. If you get an “Invalid Username / Password combination” message, try using the “Forgot password”. If you enter your email in the “Forgot Password” box, and get a message “No user was found with that email”, 1. Click the Login/Signup button.
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2. Enter your email address, then click Next.
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3. Enter your password, then click Login to be directed into your account.
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First time logging in or forgot password
If you’re logging in for the first time, an administrator account may have been created for you. All you need to do is create a password to log in.
If you’ve forgotten your password, follow the same steps below to create a new password.
Click Login/Signup
Enter your email address then click Next.
Click Forgot Password. Confirm the email address entered and click Next.
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If your email exists in OnShift Employ, you’ll receive a code via email. Please check your junk folder.
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Enter the code in the box on the login screen and follow the steps in the provided email to create a new password.
Invalid credentials
If you enter an incorrect email address or password when logging in, an error message appears on the screen. If you can’t remember your password, use the “Forgot Password?” link. If you do not remember your email address, contact your system administrator.
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Failed login
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attempts
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Security is important to us, particularly your Personally personally identifiable information (PII). Part of our brute force attack feature is this message. It will continue to pop up until you are successfully logged in.
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Clear out your internet browser cache (cookies, history, etc.).
Contact support@onshift.com or 800.-385.-1494 opt #2
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Two-Factor
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Account Profile Settings
Access, update and control your administrator account information from your profile menu. Once logged in, click the profile icon next to your name on the upper right. This will open a sidebar menu on screen.
Jump to Account Profile Settingsfor details about this menu and customizing your profile settings.
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