Administrators use the same login box as applicants, usually located on the left-hand side of your career portal’s homepage https://company.candidatecare.jobs/
Enter your email address and your password to log in. Logging in with an administrator* account will redirect you to the “back end” of the system.
Administrator in this context means all non-applicant users.
Invalid credentials
Incorrect login will reroute you to this page. appears at the top of the screen if an invalid Username and/or Password is used. If you get an “Invalid Username / Password combination” message, try using the “Forgot password”. If you enter your email in the “Forgot Password” box, and get a message “No user was found with that email”, contact your system administrator.
Failed login attempts
Security is important to us, particularly your Personally identifiable information (PII). Part of our brute force attack feature is this message. It will continue to pop up until you are successfully logged in.
Best plan of action: Await the allotted seconds then try to log in again.
Clear out your internet browser cache (cookies, history, etc.).
Contact support@onshift.com or 800.385.1494 opt #2
Two-Factor
Account (tab) Two-Factor settings