The Messages tab is where to find your system email and text correspondence.
My Inbox – Messages from applicants who are assigned to you, or applicants replying to messages sent from yourname@employ.onshift.com will show under My Inbox.
Company Inbox – Messages sent unsolicited from applicants or others outside the system to company@employ.onshift.com will show in the Company Inbox. This may be utilized for recruitment.
You can modify your OnShift Employ email address in My Account settings. Make sure you're modifying the system email, not just email! If you don't set up a system email, OnShift Employ defaults to yourname@employ.onshift.com address.
My InBox
Messages, emailed and texted, sent through OnShift Employ are not only emailed to the candidate but are also saved in their dashboard messages. Employ's robust message tracking functions similarly to regular email. Candidates have the flexibility to reply directly to the email or through the message on their dashboard, ensuring organized and written records of all correspondence. This includes tracking system messages sent to both you and the candidate regarding this application.
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Manage Text Message Conversations
Manage text conversations in your InBox → Click the SMS tab
Archive Messages
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Bulk Messaging Recruits and Candidates (OnShift® Employ Admin Manual)
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Sample Text Message Templates (OnShift® Employ Admin Manual)
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