OnShift® Employ Administrator User's Guide

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Administrator in this context means all non-applicant users.


Administrators use the same login box as applicants, usually located on the left-hand side of your career portal’s homepage https://company.candidatecare.jobs/

Enter your email address and your password to log in.  Logging in with an administrator* account will redirect you to the “back end” of the system.


Incorrect Login

A green message bar appears at the top of the screen if an invalid Username and/or Password is used. 

If you get an “Invalid Username / Password combination” message, try using the “Forgot password” link below the Sign Up button.  If you enter your email in the “Forgot Password” box, and get a message “No user was found with that email”, contact your system administrator.


Failed login attempts 

failed log in attempts error message

Security is important to us, particularly your Personally identifiable information (PII). Part of our brute force attack feature is this message. It will continue to pop up until you are successfully logged in. 

Best plan of action: Await the allotted seconds then try to log in again.

Clear out your internet browser cache (cookies, history, etc.).

Two-Factor

Account (tab) Two-Factor settings

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