OnShift® Employ Administrator User's Guide
Messages
- Colleen J
- Taune Harris
- Madison Matthews (Unlicensed)
- Mia Cronan (Unlicensed)
My InBox
Messages, emailed and texted, sent through OnShift Employ are not only emailed to the candidate but are also saved in their dashboard messages. Our system's robust message tracking functions similarly to regular email. Candidates have the flexibility to reply directly to the email or through the message on their dashboard, ensuring organized and written records of all correspondence. This includes tracking system messages sent to both you and the candidate regarding this application.
Icons
Message starring – Custom categorize your messages with colors, then filter by star colors.
To the right on the message screen, you will see icons that represent various stages of email transmission:
The red box with the checkmark indicates the email has been opened by the recipient.
The empty green box is a new unread incoming message.
The dark gray checkmark lets you know it is an outgoing message that’s been delivered and confirmed as such.
The dark gray arrow indicates the message has been sent but not yet confirmed as delivered.
The red warning icon is a bounced email.
After reading a current message, check the box to send to archives.
Manage Text Message Conversations
Manage text conversations in your InBox → Click the SMS tab
Archive Messages
OnShift
Toll Free: (800) 385-1494 opt 2 ~ support@onshift.com ~ http://onshift.com/