OnShift, Inc

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Problem

"I completed all required fields of my application at but it does not let me submit it. Instead, I get a message that says "Some required fields are empty. Please review your entries, including any prior sections marked with an alert."

Solution

1.) Spend a moment to open each section of the application to be sure all required fields are complete. Missing fields are usually highlighted in a red box.

  1. Check dates of employment. Format must be mm/yyyy
                                              
  2. If you selected 'Yes' for the resume parser to pre-fill your application we highly recommend double-checking all Employment History fields for accuracy
         → Fully delete any data in fields that have errant information


2.) Your internet browser may be out-of-date. How do I know if my internet browser is out-of-date? Employ notifies you directly on the screen if the internet browser is no longer supported. You may ignore the message, but you may run into several technical issues. 

Browser out-of-date


Most common issues:

→ Data is not saving
→ Signature box is missing or unable to click in signature box to sign the application


Employ Technical Support will be unable to salvage data lost when an out-of-date browser is used to fill out an employment application. Please try an alternative browser. 

Find a selection of up-to-date browser downloads here: http://outdatedbrowser.com/en 

Still unable to submit? Please contact Employ Technical Support: support@onshift.com  or call toll free (866)342-4280. Send a description of what is happening (error message popup?)  or screenshot if possible.






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