OnShift, Inc

I can't log in, I keep getting failed login attempt messages

Owned by Colleen J
Last updated: Sept 06, 2024 by Taune Harris
1 min read

Problem

The more times you try logging in with the incorrect password, the longer the waiting period until you can reattempt signing in. Follow the steps below to resolve.

Solution

  1. Await the allotted seconds and try manually entering your password again.

  2. Clear out your internet browser history.

  3. Use the Forgot Password link to reset your password. 

  4. Call or email support to reset your password.

  • Passwords are a minimum of 8 characters. We recommend at least one capital letter and one number. Special characters are acceptable.

  • No common words or variations of your name will be accepted. 

  • No consecutive numbers (ie: 1234   9876).

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OnShift, Inc (866)342-4280